What to Expect
CUSTOMER SERVICE
Our clients can expect to receive excellent customer service from a friendly staff. Whether you need a quote, claims status, claims filing, or have an insurance question answered, we are here for you. As the saying goes, if you don’t service your clients, someone else will. We strive to give the best customer service possible.
PERSONAL RELATIONSHIP
We get to know our clients, not just from an insurance standpoint, but on a personal level as well. Over the years, we have developed long-standing relationships with many of our clients, some of whom we have insured for over twenty-five years.
PROOF IN NUMBERS
Since its inception, the agency has achieved a high degree of client satisfaction as evidenced by a retention rate of over 97%. Also, we have insured ten of the top 100 South Carolina companies as compiled by the annual survey of domestically owned companies in our state. We have experience handling accounts with annual premiums ranging from the smallest to over $5 million.